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Qatar Embraces Technology to Drive Service Innovation and Economic Growth

Qatar is prioritizing technology to improve services for citizens and expats. TeKnowledge’s Ayman Majzoub highlights the shift from a resource-based to a knowledge-based economy in alignment with Qatar National Vision 2030. The organization aims to strengthen its role in the tech ecosystem through partnerships and training in AI, cybersecurity, and customer experience.

Doha, Qatar is leveraging technology to improve service quality and deliver innovative solutions for both citizens and expatriates, as stated by Ayman Majzoub, Vice President for the Middle East and Africa at TeKnowledge. He emphasized that Qatar is transitioning from a resource-based economy to a knowledge-based one, using technology to achieve excellence in services.

Majzoub noted that the Qatar National Vision 2030 incentives the tech sector, which is crucial for the nation’s GDP growth. TeKnowledge aims to be a significant participant in the local tech ecosystem by forming partnerships and investing in new business lines with government agencies and private sector companies, particularly in training for cybersecurity, customer experience, management, and AI adoption.

TeKnowledge, a global leader in AI, cybersecurity, and customer experience services, collaborates with Microsoft and operates as a digital training organization in Qatar. The company plans to expand its partnerships to enhance customer service for both organizations and citizens by focusing on training and technology implementation.

The organization is engaging with officials to develop a robust cybersecurity framework suited to the evolving AI landscape. Majzoub highlighted the increasing demand for AI solutions across various sectors, indicating a strong market potential and the company’s commitment to investment in this area.

TeKnowledge operates the Digital Center of Excellence (DCE) in Doha, serving as a hub for technology education and AI innovation. Through initiatives such as the Microsoft 365 Copilot Adoption Program, they assist government institutions in integrating AI solutions into key sectors.

Recently, TeKnowledge signed a Memorandum of Understanding (MOU) with the Young Entrepreneur Club (YEC) to enhance digital education for young entrepreneurs in Qatar, equipping them with vital skills in Microsoft solutions, AI, and cybersecurity. This initiative is part of their broader aim to foster innovation among emerging business leaders in a digital economy.

This partnership, formalized during the Web Summit Doha 2025, aligns with Qatar’s National Vision 2030 and supports the country’s transition to a knowledge-based economy by providing specialized training in relevant technological areas.

Qatar is making significant strides toward a knowledge-based economy by integrating emerging technologies into various sectors. TeKnowledge is playing a pivotal role in this transition through its partnerships and training initiatives, particularly in AI and cybersecurity. The collaboration with the Young Entrepreneur Club further underscores the nation’s commitment to fostering innovation and enhancing digital literacy among future business leaders.

Original Source: thepeninsulaqatar.com

Marcus Thompson

Marcus Thompson is an influential reporter with nearly 14 years of experience covering economic trends and business stories. Originally starting his career in financial analysis, Marcus transitioned into journalism where he has made a name for himself through insightful and well-researched articles. His work often explores the broader implications of business developments on society, making him a valuable contributor to any news publication.

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