Uber drivers in the Dominican Republic are frustrated with excessive commission rates, arbitrary account closures, and payment issues. They are demanding government intervention for better regulation of ride-hailing companies and more transparency in fare calculations. Recent service expansions target the lucrative tourist market, yet the operational challenges persist, compelling drivers to advocate for fair treatment and oversight.
Uber drivers in the Dominican Republic are expressing their dissatisfaction with the company’s practices and seeking government intervention. They report arbitrary account closures, payment discrepancies, and technical failures that negatively impact their earnings. Moreover, drivers demand greater transparency regarding fare calculations, including how payments are determined by distance and trip duration. They also request improved management of the supermarket shopping service and enhanced verification processes for airport trips to reduce fraudulent activity.
The commission structure, where Uber takes up to 45% of fares, significantly diminishes drivers’ profits. Recently, a collective of drivers visited Uber’s local office to voice their concerns, to which the company requested ten days to formulate a response. However, drivers continue to advocate for regulatory measures from the government to ensure equitable treatment and proper oversight of foreign ride-hailing services operating in the country.
In the recent expansion of Uber Select, areas like San Pedro de Macorís, Juan Dolio, and Boca Chica, along with Punta Cana, have opened up opportunities for local taxi drivers to become driver partners. Uber services are also available in major cities including Santo Domingo, Santiago, and Puerta Plata, strategically tapping into the profitable tourist market, where drivers can earn significant tips.
Uber drivers in the Dominican Republic are facing numerous challenges, including high commission rates and operational inconsistencies. Their call for government action aims to ensure fair treatment, better transparency in fare calculations, and enhanced fraud prevention measures. With the recent expansion of services, the ongoing issues raised by drivers highlight the need for comprehensive oversight in the ride-hailing sector, particularly concerning financial practices and income security for drivers.
Original Source: www.thestkittsnevisobserver.com
